When the spike in Covid-19 cases occurred, all hospitals were caring for a lot of Covid-19 patients. Not a small proportion of these patients were charged a large fee after treatment. Previously, the Government through the Ministry of Health had stated that payment for the treatment of Covid-19 patients would be borne by the government. But why are there still hospitals charging a fee?
“My younger sibling was Covid-19 positive and received care for 3 weeks at Regional Public Hospital **** *******, up to the point that my sibling entered ICU and required a ventilator. Because of my sibling’s critical condition, the doctor recommended that my sibling was given the drug Gammaraas. Because that treatment was not provided at the aforementioned hospital, we as a family tried to get the drug, which actually costs as much as Rp 220 million (US$15,300), for as many as 55 vials of Gammarass. What I want to ask is, what is the process to request reimbursement or to claim the cost of this expensive Covid-19 drug?”
“My mother, on 28 June 2021, died as a consequence of Covid-19 and had been cared for at a hospital in Jakarta for more or less 10 days. Now the fee from the hospital has been issued and we’ve been hit with a fee of around Rp 600 million (US$41,760), which includes treatment, medicine, and the ventilator, and other things.”
“My mother went to one of the public hospitals in Surabaya after she was confirmed as Covid-19 positive. On 19 July she was permitted to go home by the doctor. The hospital said that the Ministry of Health would only reimburse Rp 7 million (US$487) / a day for the care of Covid-19 patients. This only covers 60% of the total fee for care at the hospital. I want to get clarification, is it correct that the government only covers Rp 7 million a day? Because the government covers all of the fees for care of Covid-19 patients at other public hospitals, I ask that the government or any other stakeholders have the empathy to follow up on this matter.
“Hello, sorry our aunt just died this morning due to Covid-19… I’m only asking for your help to keep fighting for those who are still struggling today, especially those that don’t have easy access to free Covid-19 treatment like in Java.”
“There are many deaths each day outside of Java. Could it be because they don’t have as much money to get adequate treatment.” – Sekadau Regency, West Kalimantan (14 August 2021)
Government has already violated the right to health of citizens, which is stipulated in:
There are already technical instructions for hospital claims. Why are people still being charged Minister of Finance Regulation (PMK No. 59/2016) concerning the Exemption of fees for patients of certain emerging infections, the fee for patients being treated for certain emerging infectious diseases including Covid-19 should be able to be claimed to the Ministry of Health.
Minister of Health Decision (KMK No. HK.01.07/MENKES/4344/2021) concerning Technical Instructions for Reimbursement Claims for the Treatment of Patients with Certain Emerging Infectious Diseases for hospitals which are providing Covid-19 services.
Lapor Covid-19 (Report Covid-19) urges that:
Have you been charged by a hospital for Covid-19 treatment?
Report it to Whatsapp BOT LaporCovid-19 on Whatsapp: wa.me/6281293149546 or Telegram: t.me/laporcovid19bot and then select menu number 3 to register a complaint related to hospital payment.